Got a question?
No problem.

Get in touch about being a new patient, our product line, an order, wholesale opportunities.

Email: info@thankstohemp.com.au
Phone: 0406 747 817

Managing Your Account

How do I create my own account?

When you purchase one of our products an account is automatically created. You’ll receive an email with login instructions for any future purchases or making a review.

How do I manage my account?

If you’ve purchase with us before you can manage your orders and update your details in My Account: https://www.thankstohemp.com.au/my-account

How do reviews work?

Only customers that have purchased our products can create a review. This helps you know you’re only hearing from those who have actually used our products! If you wish to leave a review sign in & post a review on the product page you purchased from.

How do I cancel my account?

If you wish to cancel your account please email us info@thankstohemp.com.au

FAQ

How do I place an order?

If you wish to purchase our products they are available in our shop: https://www.thankstohemp.com.au/shop.We do not sell our products offline.

Do I need to link my bank account?

No, we use Paypal as our main payment gateway. This will be shown during checkout.

How do I track my order?

Delivery can take 3-5 days depending where you are in australia. If you have a question about your order please email us info@thankstohemp.com.au or call 0406 747 817

I still have questions

Get in touch with us Email: info@thankstohemp.com.au or Phone: 0406 747 817